From installation to production, and anything in between. In the unfortunate situation that something goes wrong, what's covered?
Warranties That Give You Peace Of Mind
Our product manufactures offer some of the very best warranties on the market.
Ultra Energy's warranties are backed by our installer, Southwest Electric. Our warranties cover you on all grounds, assuring that you can have peace of mind in your system.
10-Year Workmanship and Installation
- This warrants that your system will be constructed and installed in a good workmanlike manner. This warranty will extend for a period of 10 years from the date of installation.
10-Year Roofing Penetration
- This warrants your roof against damage and water infiltration at each roofing penetration point in connection with the installation of the system and the surrounding area. Repairs will be made for damage to your roof. Repairs or compensation will be made for physical damage to your property resulting from any water infiltration in the event of failure or defects in the covered roof areas. This warranty will extend for a period of 10 years from the date of installation.
- 20-year product warranty stating, for 20 years the product will be free from defects in design, material, or workmanship.
- 30-year warranty on power output, which is loss of power relating to the initial guaranteed power output.
- 25-year optimizer warranty.
- For warranty information regarding optional products, visit the product manufacturer's website, or consult with your representative.
- Our service calls are normally resolved within 48 hours.
- We are licensed, bonded, and insured. Any mishaps that may happen during the installation of your system will be taken care of in a timely manner, to the highest degree.
- If you do plan to move, warranties are transferred to the next owner.
- Want to remove your panels? We will replace your roofs underlayment to assure your roof is returned to a normal condition. Your 10-year roofing penetration warranty will remain in effect.
Serving you the Ultra way, to the highest degree
At Ultra Energy, we are here for you. Committing to solar is a big decision that will effect you for years to come. However, those years are to short to be worrying about your solar system. Giving you peace of mind to focus on what's important to you is what we do. Whatever troubles may come along the way, we are here for you in every degree,
to the highest degree.